Refund policy

Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of receipt for a refund or exchange.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition with all tags attached.

• The item must be returned in its original packaging.

• Custom or personalized orders are not eligible for return unless there is a manufacturing defect.

How to Initiate a Return

To start a return, please contact our customer service team at [your contact email] with your order number and reason for return. We will provide you with the return instructions and address.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to the original payment method within 7-10 business days.

• Shipping costs are non-refundable unless the return is due to a defect or error on our part.

• Return shipping costs are the responsibility of the customer unless otherwise stated.

Exchanges

If you would like to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will work quickly to resolve the problem by offering a replacement or refund.

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