Shipping+Delivery

Shipping Methods & Timeframes
We offer reliable worldwide shipping with multiple delivery options to meet your needs:

Standard Shipping: Typically takes 7-15 business days depending on your location.

Expedited Shipping: Usually 2-5 business days for faster delivery.

Shipping times may vary based on your destination, customs processing, and external factors beyond our control.

Order Processing Time
In-Stock Items: Orders are processed and shipped within 1-3 business days after payment confirmation.

Pre-Order or Custom Orders: These may require additional processing time, typically 1-3 weeks depending on product complexity. We will keep you updated throughout the process.

Shipping Costs
Shipping fees are calculated at checkout based on your shipping method and location. We occasionally offer promotions with free shipping on orders over a certain amount — be sure to check our homepage or subscribe to our newsletter for updates!

Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package online through the carrier’s website or via our order status page.

Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. Please check your local regulations before placing your order.

Delivery Issues
If your package is lost, delayed, or damaged during shipping, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue promptly.

Thank you for shopping with Derue! We’re committed to delivering your favorite styles safely and on time.